Our first visit was in Oct 2014 and it was a great visit. The girls at the desk are super friendly and make you feel comfortable. They have a big screen tv with kids movies playing and a couple of kids computer areas with games. On our first visit they had me come back and the first thing they did was had the kids brush in a sink to help with brushing skills. The hygienist asked me questions about their dental health and cleaned their teeth. Dr. Wilde is our dentist and he is wonderful. Very good with the kids, he seems to genuinely enjoy working with kids. At one point he recommend something I had questions about and when I brought up concerns due to my own research he very patiently acknowledged them and without making me feel bad, explained with his knowledge what he knew about the topic and why he thought my concerns were unwarranted and I felt totally at ease taking his advice and trusting him.
Dr. Gookin and his staff are amazing! They keep my kids comfortable and relaxed during every procedure. They communicate everything that is being done, give options so the parents have some say in what will be done, clearly explain the post procedure care so you don't go home unsure of what to do. Dr. Gookin makes follow up calls in the evenings to make sure his patients are doing ok. Dr. Gookin will definitely be my kids dentist for the rest of their childhood.
The staff here provides excellent customer service and everyone works to provide the highest quality of care. They are very considerate of the needs of young people and very helpful to parents. All three of our kids have been patients here and all have been treated very well.
I can't thank Dr.Gookin and his staff enough for the amazing care my daughter's received at their recent dental appointments! You can tell everyone there, especially Dr.Gookin is made to work with kids because they were so good at making the appointment comfortable and fun for them. The office itself is so colorful and filled with Hollywood/Disney decor & my girls kept telling me how cool it was there. Dr.Gookin even sang Frozen songs to them, and when we left they both let me know he's the best doctor ever! They're already looking forward to their next checkup, I mean what more could a mom ask for?!
Dr Gookin is such an amazing dentist. My 4 year old daughter gets so excited when I tell her we're going to the dentist. Dr Gookin and his team at the south Reno office are truly awesome, my four kids and I absolutely love them all! If you're looking to have a happy kid and a wonderful experience when going to the dentist make sure you go to My Kids Smile in South Reno.
I can not say it enough but this place is ahhhhhmazing! Dr. Gookin and his staff are always kind and courteous. Dr. Gookin does not offer unneeded treatment and explains all options possible to allow the parents to make the right decision for their child. This is not one of those "absolute dental" type chains that only cares about numbers. My kids smile cares about the kids. They try to make the experience as enjoyable as possible considering this is a dentist office. I have two children and I wouldn't imagine having any other dentist work with them. Luckily Dr. Gookin is young so I foresee him working on my kids for a very long time!
I usually don't write reviews unless I'm really happy. As a mother you always want what is best for your child. To me that was Dr. Gookin he attempts to make your child comfortable and helps you understand what he recommends. He doesn't push you into making a decision and is willing to try to accommodate you if he feels like it will benefit your child. Dr. Gookin is friendly and takes the time to make sure all your answers are answered. I will continue to refer my friends and family over to Dr. Gookin.
Dr. Gookin and the staff at My Kids Smile rock! My children ages 14,10 and 6 actually LIKE going to the dentist! The office itself is colorful and inviting for kids and the front staff are always so welcoming. The girls in the back are so good with the kids making the cleanings and X-rays fun. Dr. Gookin is so playful and engaging, the kids don't even know their getting a dental exam! He is very thorough in his explanations, I always leave feeling confident in what he recommends. I have found a gem of a dentist! Thank you My Kids Smile for making my family and I happy about dental visits!
We love Dr Wilde, he is so soft spoken and friendly and he always takes great care of my son when we're there. The hygienists are great too, and they ask all sorts of questions (i.e. About Paw Patrol my sons favorite show) and give encouragement so he never feels scared of what they're going to do. Also, you can't beat in and out the door in 15 minutes for a thorough check up/cleaning.
What a great practice! Being a mom of twin girls, taking them to any doctor isn't the easiest task. Luckily from the moment I walked in the door I was able to breath a sigh of relief. The waiting room had a big TV that was playing a movie and there were three iPads for the kids to play with, my girls were instantly entertained. The office was clean and had a fun sports theme. Staff was friendly and Dr. Wilde seemed excited to see us and made us feel welcomed. We did not feel rushed especially from having two appointments and they made sure all my questions were answered before leaving. I would definitely recommend this practice to anyone looking for a pediatric dentist in the area.
Dr. Gookin and his staff are amazing! He has seen my daughter twice now and each time he has sang to her while counting her teeth, today was "Reindeer are Better than People" from Frozen. They are all so patient and honestly kind people. The children get a token to go purchase a toy after the visit and they give certificates for no cavities along with a picture with an adorable frame cutout to show off on their Facebook. I live 40 minutes away from the office but it's worth it. I hope he never goes anywhere because I don't think I will find another dentist office so wonderful with children.
Dr. Teglia and the entire staff are beyond amazing. They truly care about each person that walks through the door. They explained everything from beginning to end and are super gentle. They truly make sure everyone has a great experience and show that dentist offices are a fun place to be at.